Privacy Policy

1. Introduction

PowerLaunch ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website powerlaunch.co and use our managed WordPress hosting services.

Please read this privacy policy carefully. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or join our waitlist
• Sign up for our newsletter
• Request customer support
• Purchase our hosting services
• Participate in surveys or promotions

This information may include:

• Name and email address
• Billing information and payment details
• Website URLs and hosting preferences
• Communication preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

When you access our website, we automatically collect certain information, including:

• Device information (type, operating system, browser)
• IP address and location data
• Usage data (pages visited, time spent, click patterns)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our WordPress hosting services
• Processing your transactions and managing your account
• Sending you service updates, security alerts, and support messages
• Responding to your inquiries and providing customer support
• Improving our website and services
• Sending marketing communications (with your consent)
• Detecting and preventing fraud or security threats
• Complying with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist in operating our services (payment processors, hosting infrastructure, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Encrypted storage for sensitive data
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your data
• Correct inaccurate information
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@powerlaunch.co.

7. Cookies

We use cookies and similar tracking technologies to collect and store information. You can control cookies through your browser settings. For more information, see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: